Ellipse Maintenance Consultant

Job Details

This role involves providing consultancy for the design and subsequent implementation of the Ellipse EAM product

The role involves combining product knowledge with industry experience to provide the customer with a solution that will meet their business needs and deliver the identified business benefits.

The primary area of knowledge for this role is Ellipse modules associated with Asset and Maintenance (often also referred to as asset and work management).  However, given that Ellipse is an EAM product the consultant needs to have a good appreciation of other modules of the Ellipse product.  The role also involves having an appreciation of requirements for integration to other corporate systems.

Whilst the role is an Ellipse one, there will be development and career opportunities to work in different areas across our products and solutions.

Responsibilities & Activities

The consultant is typically involved in the following project activities:

  • Requirements capture and analysis
  • Benefit identification and justification
  • Solution design
  • Specification of product customisations
  • Specification of report and management information requirements
  • Specification of data requirements
  • Configuration and Build
  • Testing
  • Training
  • Go Live planning and support
  • Embedding activities post go live

Essential Skills & Experience:

  • Functional knowledge of Ellipse Asset and Maintenance Management
  • Functional appreciation of other Ellipse sub-systems and modules such as Materials Management
  • Functional knowledge of other related products – report tools, mobile devices, scheduling engines – preferable
  • Experienced as a project team member involved in an implementation or as a skilled user of Ellipse within an operational business
  • Experienced in field of engineering, asset and/or work management and maintenance either as an employee or as consultant
  • Experienced in producing high quality written outputs (deliverables) associated with implementations – essential
  • Experienced in working closely with client business and IT staff – essential
  • Experienced in planning own area of work (standalone or as part of a larger project) – preferable
  • Experienced in the deployment of proven methodologies for project implementations – essential
  • Experienced in translating business needs into IT solutions and conversely confirming a solution will meet business needs (benefits aware)

Preferred Skills & Experience:

  • Experienced in at least 3 Ellipse project implementation covering one or more project phases
  • Experienced in upgrades of Ellipse
  • Basic understanding of integration capabilities and typical integrations for EAM products
  • Experience of working with the asset, operations or maintenance areas of utilities and/or rail organisations

KPIs

For each assignment/project performance will be assessed on the basis of;

  • Overall customer satisfaction and feedback
  • Completion of assigned deliverables/products to time and quality
  • Team work